Hiring: Customer Claims Handling Specialist Company: Danfoss Location: Utica, NY Job Posted Time: 2026-09-16 17:00:54 Employment Type: Contract Target Skills & Keywords : Microsoft Office, Root Cause Analysis About the job Experience: •3+ years of experience in a role like customer quality, technical service, or complaint handling within an industrial setting. Required Skills: •, you will be the customer’s trusted advocate, serving as their single point of contact and ensuring their issues are resolved with care and professionalism. •Act as the essential communication bridge between our customers and our internal technical experts. •Bring clarity and coordination to complex situations, ensuring that everyone is aligned and that our responses are timely, accurate, and reliable. •Your work goes beyond just managing a case; you will be a key contributor to our quality journey. •By maintaining precise records, you will provide the data that helps us spot trends, prevent future issues, and continuously improve our products and processes. Compensation: •Flexible work environment (work from home / hybrid options) •You’ll receive benefits like 401k matching, annual bonus, paid vacation, personal insurance, and more Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!