Hiring: Customer Care Unit Specialist (Full Time) Company: American National Bank of Texas Location: Mesquite, TX Job Posted Time: 2026-09-16 23:52:22 Target Skills & Keywords : Microsoft Excel About the job Experience: •1 year general banking, customer service or call center experience Required Skills: •Assists customers with paying and receiving transactions as a virtual teller and processes consumer loan applications and new accounts via phone and internet •Provides timely and accurate information regarding bank services and resolves problems •Performs operational procedures and maintenance required to support the process of providing quality customer service •Looks for cross-sell opportunities by uncovering new and existing customer expansion opportunities and refers customers to appropriate bank area •Keeps informed about bank services and products in general and bank procedures in order to effectively serve the customer •Demonstrates professional, prompt and courteous service and shows respect and confidence when assisting customers •Solid functional working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be able to do simple math and carry out written instructions •Lifting in an office setting may be required up to 30 lbs. Qualifications: •High School diploma or equivalent educational/work experience •Bilingual (Spanish) language skills preferred Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!