Hiring: Customer Care Representative Full Time (Bilingual English / Spanish) Company: Associated Bank Location: Hales Corners, WI Job Posted Time: 2026-09-14 12:00:53 Employment Type: On-site About the job Experience: •Less than 2 years of customer service experience in banking, retail, food service, insurance, telemarketing, or sales. Required Skills: •Respond to customer inquiries via phone and email, providing prompt, courteous, and accurate service. •Troubleshoot and resolve complex account or technical issues using available tools and resources. •Promote Associated Bank products and services that meet customers’ needs. •Mentor and train new team members to ensure consistent, high-quality service delivery. •Demonstrate professionalism and care in every customer interaction to strengthen relationships and loyalty. •Partner cross-functionally with colleagues across teams to improve processes and customer experiences. •Uphold compliance with all bank policies, procedures, and regulations. Qualifications: •Bilingual English/Spanish proficiency (eligible for competitive language differential). •Why You’ll Love Working Here •Enjoy every Sunday off, fun on-site activities, and even a $50 bonus for working Saturdays. You’ll have opportunities to grow your skills, mentor others, and advance your career in a collaborative environment that celebrates success. Join a team that values people first — where your work truly makes a difference. •We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. •In addition to core traditional benefits, we take pride in offering benefits for every stage of life. •Retirement savings including both 401(k) and Pension plans. •Paid time off to volunteer in your community. •Opportunities to connect with others through our diversity-focused Colleague Resource Groups. •Competitive salaries with professional development and advancement opportunities. •Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more. Compensation: •Enjoy every Sunday off, fun on-site activities, and even a $50 bonus for working Saturdays Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!