Hiring: Customer Care Coordinator Company: Clayton Location: Buckeye, AZ Job Posted Time: 2026-09-16 14:39:20 Employment Type: Full-time Target Skills & Keywords : Care Coordination, Microsoft Excel, Microsoft Office About the job Experience: •2 years of related experience in customer care coordination / administration. •Minimum 2 years of related experience in customer care coordination / administration. Required Skills: •Responsible for ensuring that our customer's experience is positive and timely by answering calls, prioritizing service needs, and entering data in an organized and purposeful manner. •Manage large numbers of incoming calls. •Handles customer complaints, provides appropriate solutions and alternatives within the time limits; and follows up to ensure resolution. •Keeps records of customer interactions, process customer data, and file documents. •Coordinates service requirements of customers effectively and timely. •Take the extra mile by inquiring about service requests to ensure completion of one-trip service. •Maintain physical and electronic records effectively. Qualifications: •High School diploma or equivalent. •Proficient in AS-400 and MS Office Products, including Excel. •Excellent phone etiquette and communication skills. •Must be well organized and able to effectively manage time. •As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. •Clayton is committed to creating an inclusive workplace. Clayton Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Full-time team members have the flexibility to create their own health, dental, and vision benefits package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!