Hiring: Customer and Technical Support Consultant - Diagnostic Imaging Company: IDEXX Location: Westbrook, ME Job Posted Time: 2026-09-10 14:55:22 Employment Type: Remote About the job Required Skills: •As a Customer and Technical Support Consultant for our Diagnostic Imaging Team you will be the direct line between IDEXX and our customers, helping veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep pets healthy. •The start date for this role will be October 12, 2026. •Answer customer questions, explain products and services and instruct on use of equipment. •Coordinate and assist with equipment installations and troubleshoot hardware technical problems as well as software and integration issues. •Be a master problem solver with a fine attention to detail. •Be supplied with a laptop, docking station, monitor(s), and headset, which will need to be maintained appropriately. Qualifications: •Remote work (meaning that you will receive onboarding, training, and support virtually as well) •Candidates local to the Westbrook, ME office are encouraged to apply and may be expected to attend on-site work periodically, based on business needs. This position is otherwise virtual and open to candidates regardless of location •So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. •Let’s pursue what matters together. •IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Compensation: •Flexible work environment (work from home / hybrid options) •Be supplied with a laptop, docking station, monitor(s), and headset, which will need to be maintained appropriately Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!