Hiring: Customer and Partner Marketing Specialist Company: Planet Location: San Francisco, CA Job Posted Time: 2026-09-11 14:50:00 Employment Type: Full-time / Hybrid Target Skills & Keywords : Content Strategy About the job Experience: •4+ years of experience in Customer Marketing, Partner Marketing, Content Marketing, and/or Brand/Video Production Management. Required Skills: •This is a full-time, hybrid role which will require you to work from our San Francisco office 3 days per week. •Act as the lead content strategist for customer and partner success stories, defining how we capture and tell joint value stories across different verticals. •Scope, script, storyboard, and project manage customer & partner video testimonial projects working with internal creative teams or external production agencies from concept to final cut. •Write and produce high-impact written case studies, blog posts, social proof snippets, and slides. •Organize and manage the customer and partner reference database. •Partner closely with Sales, Customer Success, and Partner teams to identify, nominate, and pipeline new customer and partner advocates. •Project manage the end-to-end review and approval process for all joint assets. •Partner cross-functionally with Growth and Regional marketing teams to integrate customer/partner stories and videos into active demand generation and regional awareness campaigns. Qualifications: •Bachelor’s Degree or equivalent. •Exceptional organizational skills with the ability to juggle multiple content workstreams, manage external vendors, and drive deliverables with stakeholders inside and outside the organization. •Great written and verbal communication skills, with a knack for translating complex, technical use cases into human-centric, value-driven stories. •Demonstrated capacity to work cross-functionally and build trust easily with high-profile global customers and partners. •What Makes You Stand Out •A portfolio of written or video case studies. •Success in building scalable co-marketing frameworks. •Success managing external production agencies and/or internal champions to deliver high-quality multimedia assets at scale. •11:45pm PT on the date stated below. Applications are reviewed on a rolling basis. This posting may be removed earlier than projected if a suitable pool of applications has been received. For this reason, we recommend applying as soon as you are able to. •These offerings are dependent on employment type and geographical location, based upon applicable law or company policy. Compensation: •$114,200 - $142,700 / year •Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!