Hiring: Customer Advocate Company: Owens & Minor Location: Cleveland, OH Job Posted Time: 2026-09-10 11:13:54 Employment Type: Full-time / On-site Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •2 or more years of related experience •Or any equivalent combination of education and experience to meet the above requirements Required Skills: •Develops and maintains strong, account-specific operational processes and performance with the customer. •Performs duties on-site with the customer, reacting in a timely manner to customer information and requests. •Manages and ensures contract compliance to all agreed terms and conditions. •Collaborates with off-site personnel to ensure accurate and consistent information is present for the customer. •Acts as liaison between the Hospital and division department heads to ensure smooth conversions. •Drive conversions and manages data. •Provides sales analytics and daily reporting. •Completes Sales analysis for customers and sales teams. Qualifications: •Technological fluency with email, internet, Microsoft Office (PowerPoint, Word, Excel) •Strong ability to use multiple systems and various report software to combine and synthesize information. •Strong verbal and written communication skills. •Bachelor’s Degree Compensation: •Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!