Hiring: Customer Account Executive Company: Ironclad Location: Chicago, IL Job Posted Time: 2026-09-03 10:43:50 Employment Type: Full-time / Hybrid Target Skills & Keywords : Maven, SaaS About the job Experience: •2-5 years of new business sales or account management experience, ideally in B2B SaaS. •5 years of new business sales or account management experience, ideally in B2B SaaS. Required Skills: •Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value. •Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close. •Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success. •Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets. •Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve. Qualifications: •At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS. •You’ve sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own. •Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business. •Excellent communication skills, and persistent follow through on commitments to our customers. •Works well with other teams and wants to own projects outside of just closing deals. •Self-sufficient with a strong internal sense of urgency. •Comfortable with commercial negotiation and willingness to iterate selling style as needed. •100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available •Market-leading leave policies, including gender-neutral parental leave and compassionate leave •Family forming support through Maven for you and your partner Compensation: •$144,000 - $200,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!