Hiring: Cube System Engineer Company: AutoStore™ Location: Salem, NH Job Posted Time: 2026-09-13 12:27:06 Employment Type: On-site Target Skills & Keywords : Databricks, Root Cause Analysis, Systems Engineering About the job Experience: •7+ years of experience in field engineering, technical support, or system engineering roles Required Skills: •Partner closely with our US validation partners, some of our most important partnerships. Ensure that they receive sterling service through upgrades and close monitoring. Align closely with them, with our supporting partners, and with other end-customers. •Analyze complex datasets and identify/report deviations with our high priority validation partners. Perform rigorous analysis in close collaboration with the Cube Success team in Norway. •Conduct advanced root cause analysis on system failures and performance issues •Analyze system logs, data sets, and diagnostic outputs to identify trends and anomalies. Set up complex analysis using tools as e.g., PowerBI •Field Operations & Support •Perform on-site installation, commissioning, and maintenance of complex technical systems and equipment •Diagnose and resolve system issues in the field, ensuring minimal customer downtime •Provide technical support during deployments, upgrades, and service interventions Qualifications: •3–7+ years of experience in field engineering, technical support, or system engineering roles •Strong troubleshooting and diagnostic skills across hardware and software with a complex product •Bachelor's or master's degree in Mechanical Engineering, Computer Science, or related technical field •Willing to travel regularly to customer sites and to Norwegian offices •Analytical mindset with strong problem-solving abilities •Demonstrated capacity to work independently in field environments while maintaining high quality standards •Strong communication skills with the ability to explain complex technical concepts •Adaptability and resilience in fast-paced, high-pressure situations •Customer-focused approach with a proactive mindset Compensation: •Comprehensive Medical, Dental, and Vision plans Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!