Hiring: CSM (Client Support Managing) Coordinator Company: Bluu, Inc. Location: Farmers Branch, TX Job Posted Time: 2026-09-16 13:09:38 Employment Type: Full-time / On-site Target Skills & Keywords : SaaS About the job Experience: •2+ years of experience in Customer Success, Account Management, Customer Service, or a related field within Merchant Services, POS, or SaaS. Required Skills: •We are seeking a customer-focused professional to support branch operations, manage merchant accounts, and drive customer satisfaction and retention across our national portfolio. •Branch Support & Account Management •Provide general administrative and operational support at the assigned branch. •Serve as the primary contact for assigned merchant accounts and manage day-to-day inquiries and issues. •Support ISOs and Direct Sales with merchant onboarding and account-related matters. •Maintain accurate merchant records and account documentation. •Identify opportunities for account growth and expansion. •Proactively contact merchants to assess satisfaction and identify concerns. Qualifications: •Strong verbal and written communication skills. •Strong organizational, problem-solving, and follow-up skills. •Demonstrated capacity to manage multiple priorities independently. •Bilingual in English and Korean. Compensation: •$50,000 - $62,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!