Hiring: CRM Solutions Architect Company: Mount Holyoke College Location: South Hadley, MA Job Posted Time: 2026-09-10 10:24:32 Employment Type: Full-time / Remote Target Skills & Keywords : Agile, Apex, Salesforce About the job Experience: •7 years experience working in Salesforce architecture and implementation Required Skills: •The successful CRM Solutions Architect will provide strategic and technical leadership through the continued development of a scalable technology environment, leveraging the power and flexibility of the Salesforce ecosystem (including managed package CRM Kindsight ascend •) and knowledge of the institution’s business strategy, to develop and implement solutions that support the Division of College Relations in meeting its fundraising and engagement objectives, furthering the College’s mission. •Partner with business units to gather requirements, analyze processes, and design effective, scalable solutions. •Translate business goals into technical specifications and determine when to use Salesforce configuration, Apex/custom development, or third-party applications. •Develop process maps, user stories, testing strategies, and acceptance criteria. •Design and implement Salesforce Flows and other automations to improve efficiency, data quality, and approvals. •Oversee data quality, imports, mapping, analysis, and ongoing maintenance. •Manage Salesforce/ascend users, licenses, permissions, and security in partnership with LITS. Qualifications: •Bachelor’s degree or equivalent work experience in a related field •Salesforce Platform Administrator Certification required •Understanding of Apex programming language and Lightning Web Components (LWC) strongly preferred •Salesforce Platform Administrator II and Salesforce Platform App Builder Certifications preferred Compensation: •$103,517 - $121,866 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!