CRM Product Owner

General Electric Credit Union - Cincinnati, OH

Hiring: CRM Product Owner Company: General Electric Credit Union Location: Cincinnati, OH Job Posted Time: 2026-09-10 12:36:02 Employment Type: On-site Target Skills & Keywords : Business Analysis, Change Management, HubSpot, PostgreSQL, Product Management, Project Management, SQL, Salesforce About the job Experience: •Proven experience in CRM, product management, business analysis, or related roles •Demonstrated success delivering technology solutions that drive business outcomes Required Skills: •Ensures the delivery of high-value CRM capabilities that drive business objectives •Develop and maintain a CRM product roadmap and vision aligned with business goals •Identify opportunities to improve member engagement and service delivery through CRM capabilities, evaluating new technologies and best practices •Uphold the highest level of professionalism in building relationships and representing GECU •Balance stakeholder requests with strategic priorities and platform capabilities. •Communicate project status, priorities, risks, and dependencies with stakeholders regularly partnering with project management including feedback session and testing •Work closely with development, configuration, and testing teams throughout the product lifecycle •Demonstrated capacity to make decisions regarding feature prioritization, trade-offs and enhancements Qualifications: •High degree of professionalism, business and technical acumen •Thorough ability to coordinate and execute with multiple partners – both internal and external successfully building influence and positive change management experience •Continuous ability to thoroughly analyze CRM with improvement mindset •Demonstrated capacity to analyze systems to meet business objectives •Strong organizational, prioritization and time-management skills •Demonstrated capacity to communicate technical solutions thoroughly and in an understandable format •In-depth knowledge of CRM processes including lead management, opportunity management, customer service, and customer lifecycle management •Product ownership and backlog management expertise •Data modeling fundamentals (SQL, PostgreSQL, Oracle, Relational DBs) •Health, Dental and Vision insurance Compensation: •Health, Dental and Vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!