Hiring: Critical Environment Operations Director Company: Microsoft Location: Mount Pleasant, WI Job Posted Time: 2026-09-03 10:42:05 Target Skills & Keywords : Azure About the job Experience: •10+ years' experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience •3+ years' people management experience. •5+ years' people management experience Required Skills: •Empower a culture of safety, security, and compliance in all aspects of our datacenter operations •Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services •Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our datacenters •Maximize Critical Environment (CE) availability to ensure optimal operational efficiency •Reduce high-impact and human-error Critical Environment (CE) incidents year over year •Deliver on cost/energy efficiency initiatives •Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring •Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners Qualifications: •High School Qualification or equivalent AND 10+ years' experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience •Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. •Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP •This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Compensation: •$140,200 - $284,400 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!