Hiring: Credit Card Collections Specialist II Bilingual English and Spanish Required Company: JPMorganChase Location: Tampa, FL Job Posted Time: 2026-09-17 09:40:41 Employment Type: On-site About the job Experience: •2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately •At least 2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately Required Skills: •Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products •Utilizes customer service expertise to interpret needs and deliver continuous insights •Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience •Excels both independently and collaboratively, driving team success and achieving goals •Follows all regulatory and departmental practices and procedures diligently •Takes ownership of each customer interaction while treating them with respect and responding with empathy •Required Qualifications, Capabilities, And Skills •Reading and speaking in both Spanish and English fluently is required for this role Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!