Hiring: Correspondence Representative I Company: Atrium Health Location: Charlotte, NC Job Posted Time: 2026-09-17 01:00:30 Employment Type: Full-time / Remote Target Skills & Keywords : Epic Systems, Medical Billing, Microsoft Office, Revenue Cycle Management About the job Experience: •1 year of experience in healthcare (revenue cycle favored), medical billing, cash application, or insurance follow-up. Required Skills: •Electronically scan and index incoming correspondence using OnBase, applyingexpertiseto assignaccuratedocument types for proper routing into Epic. •Review documents for urgency and follow alternate workflows as required by government or payer mandates, ensuring prompt attention to time-sensitive items. •Collaborate closely with other departments to clarify document requirements and resolve issues,maintaininghigh standardsof accuracy and speed to support compliance and AR resolution. •Open, sort, and distribute inbound and outbound mail,identifyingcorrespondence for proper processing. •Provide front desk reception coverage as needed, including greeting visitors and managing the visitor logbook. •Complete printing and document handling tasks for various revenue cycle teams, including distribution and mailing of printed and interoffice documents. •Access, understand, and explain information from electronic patient billing and medical records systems, including claims inquiry, account history, and account status. •Accurately document and update patient account systems with all relevant information and actions taken. Qualifications: •Must be able to sit, stand, and walk for prolonged periods. •Maneuver and lift objects 10–15 lbs. •Operate allequipmentnecessary to perform the job. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!