Hiring: Correspondence & Dispute Specialist Company: Newrez Location: Greenville, SC Job Posted Time: 2026-09-10 11:40:33 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, Okta About the job Experience: •5+ years Mortgage Servicing or Origination experience. Required Skills: •Prioritize and be able to complete tasks according to regulatory deadlines. •Research loan history, documentation and applicable policies and procedures to determine if the appropriate steps were followed by the operational teams. •Research potential issues to identify root causes and be able to execute a plan of action for resolution. •Ensure the necessary actions/corrections are made to the accounts, to resolve disputes and complaints. •Compose or review written responses to the borrower(s) (or their authorized representatives) providing final resolution. •Communicate with operational business partners to discuss loan level details, when necessary. •Performs related duties as assigned by management. Qualifications: •High school diploma or equivalent, required and, 5+ years Mortgage Servicing or Origination experience. •OR In lieu of 5+ years Mortgage Servicing or Origination experience. •Bachelor’s degree with a concentration in English or similar field and, 2+ years Mortgage Servicing or Origination experience with bachelor’s degree. •Must be extremely detail oriented, inquisitive, and have a passion for investigating and problem solving. •Excellent written communication skills are required, including proper grammar, spelling, punctuation, and sentence structure. •Intermediate knowledge of MS Word, MS Excel. •Excellent work ethic, high productivity, deadline driven. •Must possess a short learning curve related to assimilation of new skills and tasks. •Demonstrated capacity to multi-task as well as quickly adapt to changing work assignments. •Working on-site at assigned office location. Compensation: •Medical, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!