Hiring: Controls Engineer Technical Support Company: Dematic Location: Grand Rapids, MI Job Posted Time: 2026-09-03 14:45:42 Target Skills & Keywords : Jira, PLC, Project Management, R, SAP, Salesforce, Six Sigma About the job Experience: •5 years of experience in technical support within material handling, automation, or logistic •3+ years' experience with controls hardware troubleshooting •3+ years electrical troubleshooting experience Required Skills: •Support your pier engineers in finding or developing the information needed to support their customer's needs. •Work as PM to project / R&D teams responsible for coordinating the information gathering and supplying that to the appropriate teams and tickets. Qualifications: •Participates in the support of semi-complex systems that integrate hardware and software. •Provides support in semi-complex material specification, schematic troubleshooting, and appropriate follow-up. •Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction •Provides troubleshooting expertise to Dematic's customers •Travel between 20-30% to different customer locations which may include weekends, holidays, and Overtime •Average day time will be spent; 10% Time on calls, 60% Time working case Backlog& Case/Project Management, 30% Training/Training Development •Associate or Bachelor’s degree in Engineering, Technical Management, or related field (or equivalent experience). •3–5 years of experience in technical support within material handling, automation, or logistic •In-depth knowledge of automated systems and basic PLC troubleshooting. •Capable of trouble shooting Allen Bradley Logix PLC, Siemens, Modicon PLC, and controls platforms experience a plus. Compensation: •$65,000 - $140,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!