Hiring: Content & Knowledge Intelligence Manager Company: Continental General Location: Austin, TX Job Posted Time: 2026-09-03 14:44:17 Employment Type: Full-time / Hybrid Target Skills & Keywords : AWS, Event-Driven, HIPAA, RAG, Risk Management, SOC 2 About the job Experience: •8+ years of technology experience, including hands-on technical work, not oversight alone; the role is expected to pitch in with the team as needed. •5+ years of people-management experience, with demonstrated success hiring, coaching, developing, and managing technical talent. Required Skills: •The Content & Knowledge Intelligence Manager leads the team responsible for CG's enterprise content platforms: document repositories, correspondence, and print/mail output. •This is a hands-on leadership role: the manager owns platform delivery and team performance today while setting the trajectory toward AI-enabled knowledge capabilities over time. •People Leadership •Lead, coach, and develop a team of software engineers, platform engineers, integration specialists, knowledge engineers, and administrators. •Establish clear expectations, accountability, and performance standards. •Hire, onboard, develop, and retain technical talent. •Manage team capacity, priorities, and performance, including addressing underperformance when necessary. •Foster a culture of ownership, continuous improvement, collaboration, and innovation. Qualifications: •Direct message the job poster from Continental General •Senior Recruiter at Continental General | Insurance & Corporate Talent Acquisition | Building High-Performing Teams Through Strategic Hiring •CONTENT & KNOWLEDGE INTELLIGENCE MANAGER •Looking to join a growing company dedicated to helping others? We offer that, plus competitive salaries, a culture of learning, and a fast-paced environment. This is a hybrid position with 3 days in-office. Join our team to help make a difference in the lives of others! •Bachelor's degree in Computer Science, Information Systems, Software Engineering, Computer Engineering, Information Technology, or a related technical field, or an equivalent combination of education and relevant experience. •Demonstrated experience leading complex technology initiatives from strategy through delivery, including the ability to evaluate architecture, integration, platform, and build-vs-buy decisions. •Solid functional working knowledge of compliance and governance frameworks including HIPAA, SOC 2, or comparable regulatory requirements. •Operational familiarity with enterprise content and correspondence platforms (e.g., OnBase, SmartCOMM/SmartIQ or comparable), AWS, and modern AI development tooling (e.g., Claude Code / Amazon Bedrock, RAG, agent frameworks). Compensation: •$98,020 - $145,000 / year •Competitive salary and benefits, including 401(k), health insurance, and performance-based bonuses Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!