Hiring: Contact Management Specialist Company: Alfa Insurance Location: Montgomery, AL Job Posted Time: 2026-09-16 11:47:00 Employment Type: On-site Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Required Skills: •Process policy changes in Guidewire for P&C policies to include address changes, membership, customer number changes, contact updates, and agent recodes. •Process returned mail for P&C and Life policies. Qualifications: •High school diploma required. •Guidewire, Outlook, Word, and Excel experience is helpful. •Multi-tasking is required for this position, along with the ability and expertise to perform research. •Good communication skills are required as this position interacts with the field and home office employees in gathering information, as well as outside contacts such as mortgagees and lienholders. •Opportunity for annual performance bonus •Discounts on your auto insurance (underwriting approval required) •Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires •Flexible Healthcare and Childcare spending accounts for tax savings •Continuous training and support throughout your career with Alfa •College tuition discounts at various colleges in Alabama Compensation: •Opportunity for annual performance bonus Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!