Contact Center Representative- Basic

Ascend Federal Credit Union - Tullahoma, TN

Hiring: Contact Center Representative- Basic Company: Ascend Federal Credit Union Location: Tullahoma, TN Job Posted Time: 2026-09-10 10:58:37 Employment Type: Remote Target Skills & Keywords : MVP, Microsoft Excel About the job Experience: •Previous credit union experience including teller duties is preferred Qualifications: •High school graduate or equivalent •Must treat all members and outside contacts in a positive and cooperative attitude. •Excellent communication skills required in order to communicate with the membership and coworkers in a professional manner. •Must manage length of call with member. •A high degree of poise and tact to represent the credit union in a positive manner to the membership and outside contacts. •Demonstrated capacity to organize and prioritize work with minimum supervision. •Must be able to work as part of a team in a fast, paced environment with a diversity of job duties and knowledge. •Must be able to manage multiple projects and prioritize multiple tasks. •Must be accurate in all loan transactions and teller transactions. •Solid functional working knowledge of computer programs including Microsoft Word, Microsoft Outlook, Excel and the internet. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!