Hiring: Contact Center Director Company: VuePoint Diagnostics, LLC Location: Greenwood Village, CO Job Posted Time: 2026-09-16 16:00:43 Employment Type: Remote Target Skills & Keywords : Medicare, Microsoft Office About the job Experience: •5+ years progressive Contact Center leadership experience. •5+ years’ experience working in a telephonic-based service role environment. •5+ years’ experience with Microsoft Office, reporting, and analytics tools. Required Skills: •The ideal candidate is a data-driven leader with a proven track record of building accountable, high-performing teams, improving processes, and delivering consistent outcomes in a fast-paced, growth-oriented environment. •If you are a collaborative, results-focused leader who excels at building high-performing teams, driving accountability, and scaling operations through periods of growth and change, we invite you to bring your vision, expertise, and passion for excellence to VuePoint Diagnostics. •Develop and align operational strategies and goals with the overall Health Screening objectives. •Support ongoing business development through flawless implementation of scheduling initiatives supporting new and existing clients. •Participate in process improvement efforts and make recommendations to leadership for process and technology enhancements to boost efficiency and productivity. •Achieve defined Key Results using metrics to monitor and improve service levels, quality, and operational efficiency and effectiveness with hybrid and in-office scheduling colleagues. Compensation: •$115,000 - $145,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!