Configuration Management Database Senior Analyst

BankUnited - Miami Lakes, FL

Hiring: Configuration Management Database Senior Analyst Company: BankUnited Location: Miami Lakes, FL Job Posted Time: 2026-09-16 13:20:30 Target Skills & Keywords : AWS, Configuration Management, Enterprise Architecture, Portfolio Management, Regulatory Compliance, Risk Management, ServiceNow, Stakeholder Management About the job Experience: •7+ years of experience in IT Service Management, Configuration Management, CMDB administration, or a related technology governance function, required. •5+ years of hands-on ServiceNow CMDB experience, required. •Demonstrated experience administering ServiceNow CMDB, Discovery, MID Servers, CMDB Health, CMDB Data Manager, Flow Designer, reporting, and dashboards, required. •Solid functional working knowledge of ITIL Configuration Management and related ITSM processes, required. Required Skills: •Leads the administration and execution of the enterprise CMDB strategy in coordination with the Configuration Management Process Owner. •Develops, maintains, and enforces CMDB standards, operating procedures, data quality controls, and governance requirements. •Ensures CI data and relationships are complete, accurate, compliant, and audit ready. •Defines and enforces accountability for CI ownership, support assignments, data stewardship, and lifecycle management. •Governs CI lifecycle activities, including onboarding, modification, retirement, archival, and deletion. •Maintains CMDB class, attribute, relationship, and data ownership standards. •Supports internal and external audits involving configuration management records, controls, and processes. •Identifies control gaps and coordinates remediation with the appropriate CI owners and technical teams. Qualifications: •Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline. Master's degree preferred. •Coursework or specialization in IT Service Management (ITSM), Configuration Management, Data Governance, Enterprise Architecture, Cloud Computing, or Information Security. •Strong knowledge of data governance, internal controls, regulatory compliance, and audit evidence requirements, required. •Strong analytical, documentation, communication, and stakeholder-management skills, required. •Candidates residing in locations within BankUnited's footprint may be given preference. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!