Hiring: Concierge Team Lead Company: Circles North America Location: Memphis, TN Job Posted Time: 2026-09-03 14:40:08 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office, Workday About the job Experience: •5 years of customer service experience. Required Skills: •Operational Support •Provide a warm, polished, and professional welcome to all employees, visitors, and vendors, setting the standard for a five-star workplace experience. •Anticipate and proactively address employee and guest needs to deliver memorable and high-touch experiences •Respond to employee requests in a timely, courteous, and professional manner •Maintain a clean, organized, welcoming, and well-stocked reception area and common spaces •Support new hire tours and assist with visitor or group arrivals as needed •Stay informed about building activities, workplace updates, and local resources that may support employees •Assist with monthly tabling events to promote concierge services and engage employees Qualifications: •Professional and confident presence with strong interpersonal skills •Reliable attendance and ability to adhere to schedule •Demonstrated capacity to meet or exceed productivity and quality standards •Leadership skills with the ability to guide, support, and hold others accountable •Proactive problem-solving and ownership mindset •Strong operational awareness and ability to identify and address gaps •Demonstrated capacity to stay calm and adaptable in a fast-paced environment •Strong written and verbal communication skills •Attention to detail and organizational skills •Demonstrated capacity to build relationships and deliver positive experiences Compensation: •Medical, dental, vision insurance starting the first day of the month after hire Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!