Hiring: Compliance Manager Company: hrEdge Location: Atlanta Metropolitan Area Job Posted Time: 2026-09-10 15:13:10 Employment Type: Full-time / Remote Target Skills & Keywords : Microsoft Excel, Quality Assurance, Root Cause Analysis, SQL, Vendor Management, Zoom About the job Required Skills: •Success in this role is measured by clean client audit outcomes, defensible documentation, timely closure of corrective action items, and early detection of process breakdowns before a client or regulator finds them. •Client Audits and Examination Response •Serve as the firm’s operational lead for creditor client audits — onsite, remote, and desk reviews — including scheduling, pre-audit questionnaires, document requests, evidence production, opening and closing meetings, and post-audit follow-through. •Maintain a standing audit-readiness file: policies, standard operating procedures, licensing and bonding records, insurance certificates, organizational charts, training rosters, background screening attestations, information security documentation, and sample-ready case files. •Draft responses to audit findings and negotiate practical remediation timelines subject to the Senior Compliance Attorney’s review; own corrective action plans through verified closure. •Track findings, root causes, and remediation status across all clients in a single register; identify repeat and cross-client themes and escalate systemic issues. •Complete client compliance questionnaires, annual re-certifications, and ad hoc information requests accurately and on schedule. •Prepare recurring compliance reporting packages for clients — complaint logs, dispute activity, quality assurance results, training completion, and incident summaries — consistent with each client’s scorecard and service requirements. Qualifications: •Bachelor’s degree, or an equivalent combination of education and directly relevant experience. •Five or more years in compliance, quality assurance, audit, or regulatory operations within consumer collections, consumer finance, creditor-rights law, or a comparable regulated environment. •Two or more years supervising staff or owning a program end to end. •Solid functional working knowledge of the federal consumer protection framework applicable to third-party collections, including the FDCPA and Regulation F, FCRA, unfair, deceptive, or abusive acts and practices standards, GLBA safeguards, TCPA, SCRA, and bankruptcy automatic stay requirements. •Demonstrated experience managing or supporting client, regulatory, or internal audits, including evidence production and corrective action tracking. •Strong written communication, with the ability to produce audit responses, findings memoranda, and policy documents that withstand outside scrutiny. •Advanced Excel skills and comfort working with operational data and reporting. •Sound judgment and discretion in handling confidential consumer and client information. •Direct experience responding to creditor client audits for banks, credit unions, debt buyers, or fintech lenders. •Operational familiarity with Collection Master / CM-SQL or a comparable collections case management platform, including the ability to read or write SQL queries. Compensation: •$95,000 - $100,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!