Hiring: Complex Technology Lead Company: Equitable Location: Falls Church, VA Job Posted Time: 2026-09-09 19:51:15 Employment Type: Hybrid Target Skills & Keywords : Flink, Go, HBase, Plaid, SAFe About the job Experience: •3+ years of technology, help desk, or related client-service experience Required Skills: •At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives- a mission we’ve honed since 1859. •Equitable Advisors is committed to making a difference in the lives of clients. Across the U.S., 4,500 financial professionals operating under the Equitable Advisors brand engage with individual clients to build relationships focused on helping individuals achieve meaningful financial wellness. In total, Equitable Advisors serves 2.4 million clients nationwide. •We are seeking a warm, high-energy •Complex Technology Lead •to be the friendly face of technology help desk support and client service for our Equitable Branch Managers, employees, and Financial Professionals! In this role, you’ll be the go-to person who keeps our teams connected, confident, and running smoothly - owning the technology experience across our branch locations all while building genuine, positive relationships with everyone you support. You’ll work closely with our Complex Technology Manager, partnering together to deliver seamless technology support across the •Mid-Atlantic region •covering New Jersey, Pennsylvania, Maryland and the DC Metro area. It’s a close-knit, energetic community where great ideas and great people thrive together. •This position offers a •hybrid work schedule •, with an on–site presence of 2–3 days per week combining flexibility with team collaboration and •ability to travel between branches •within the market. The role can be located in any of the following office/branch locations: •Woodbridge, NJ; Columbia, MD or Falls Church, VA •What You’ll Be Doing •Own ticket intake, triage, and escalation, keeping people informed and reassured every step of the way Qualifications: •What You Will Bring •Bachelor’s degree or equivalent work experience •3+ years of technology, help desk, or related client-service experience •Professional Project Management experience with proven abi Compensation: •$75,000 - $85,000 Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!