Hiring: Communications Technician Company: SAIC Location: Colorado Springs, CO Job Posted Time: 2026-09-17 12:53:13 Employment Type: Full-time / Remote Target Skills & Keywords : Top Secret Clearance About the job Experience: •2-4 years of experience or HS plus 6-8 years of experience to qualify for this position. •4 years of experience or HS plus 6-8 years of experience to qualify for this position. Required Skills: •SAIC has an opportunity on our NORAD/NITES newly awarded program for a Communications Technician onsite in Colorado Springs. In this role, you will serve as immediate response information technology support technician for the NORAD & US NORTHCOM Headquarters Joint Operation Center (JOC). •The Communications Technician will be supporting senior Civilian and Military personnel by providing technical assistance for NIPR/SIPR client maintenance and support, as well as virtual machine troubleshooting for virtual desktop infrastructures, network and server degradation, and software misconfigurations. •Provide technical support and troubleshooting for all hardware, workstations, networks, peripheral devices, Crestron /VTC feeds, secured phones, applications, and printer management. •Performs system configuration for VDI and profile issues, with experienced knowledge on modifications for security group policy and accesses elevated token privileges for Tiers 1 & 2 administration. •Access Print Management Servers for the installation and server configuration for printers on multiple network servers, mapping Internet Protocol for network connectivity, troubleshooting, and printing capabilities. •Manage the Defense Enterprise Provisioning Online (DEPO) services for N&NC Persona Single-Entry and Non-Persona Entry for provisioning and deprovisioning O365 entitlements, as well as creation, modification, and assigning of DoD organizational mailboxes (OMB), calendars, and distribution lists (DL). •Utilize VMware Horizon and Virtual Desktop Infrastructure (VDI) for session and server configuration, connectivity troubleshooting, domain and resource monitoring, critical event databases, and the overall maintenance of virtual session users and groups. •Create and contribute to N&NC Knowledge Base Article database for Tier 0 – 2 technician guides. Qualifications: •Bachelors of Science Degree in related field plus 2-4 years of experience or HS plus 6-8 years of experience to qualify for this position. •Active Top Secret clearance with TS/SCI eligibility. •DoD 8750 Compliance and IAT Level 2 Certification CompTIA’s Security+CE. •Operational familiarity with the Ivanti service operations tool for documentation and resolution, supporting N&NC Service Level Agreements and a growing resolution database. •Windows OS expertise to include advanced windows settings, desktop configurations, image deployment, installation, remote management, network troubleshooting, recovery, storage and update management, Hyper-V, and Security Management. •Target salary range $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. Compensation: •$40,001 - $80,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!