Hiring: Communications Business Analyst, Operations Internal Communications Company: Amazon Location: Nashville, TN Job Posted Time: 2026-09-10 13:09:15 Target Skills & Keywords : A/B Testing, Content Strategy, Data Lake, Data Pipeline, Data Warehouse, Microsoft Excel, Python, SQL, Slack About the job Experience: •3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience •3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience •3+ years of business analyst, data analyst or similar role experience Required Skills: •The ideal candidate will draw upon advanced analytics, AI tools (such as Kiro and Quick Suite), and problem solving skills, and bring a passion for delivering business insights across a broad set of stakeholders. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun. •Own the measurement framework for our internal communications channels, including key performance indicators (KPIs), baselines, benchmarks, and goals. •Dive deep into content performance and employee feedback data to uncover insights, and share learnings across a global team of internal communicators. •Analyze sentiment to identify where communications can close information gaps. •Write analytical narratives for regular Business Reviews that tell the story of what happened, why, and what to do next, and track trends across the business overtime. •Advise regional communications teams on content strategy using data (bi-weekly editorial calls, ad hoc requests, content recommendations). •Build AI-powered automation to reduce manual reporting burden (automated reports, Slack integrations, scheduled data pulls, intelligent agents). •Build and maintain dashboards and data tools for a global set of non-technical stakeholders. Qualifications: •Bachelor's degree or equivalent •Knowledge of database, data warehouse, or data lake solutions •MBA or advanced degree in statistics or similar Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!