Hiring: Commercial Loan Servicing Analyst Company: Selene Finance LP Location: Jacksonville, FL Job Posted Time: 2026-09-14 12:03:38 Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •Solid functional working knowledge of commercial mortgage loans, business purpose loans, and commercial real estate loans secured by residential property. •Solid functional working knowledge of MSP or a comparable mortgage servicing platform. •Escrow administration and escrow analysis •Payment processing, payment histories, and billing •Full and partial payoff processing Required Skills: •The Commercial Loan Servicing Analyst is a trusted subject matter expert supporting the Contact Center’s Special Loan Advisors. In this role, you’ll research and resolve complex commercial mortgage servicing issues, provide guidance on challenging loan scenarios, and partner across teams to deliver accurate, timely resolutions. •Working closely with Escrow, Customer Service, Special Loans, and Collateral, you’ll investigate matters involving business purpose loans •, commercial real estate loans secured by residential property •, payments, taxes, insurance, loan documentation, cross-collateralized loans, and payoff transactions. Success in this role requires strong commercial loan servicing expertise, analytical problem-solving skills, experience working with servicing systems such as MSP •, and a passion for helping others navigate complex servicing situations. •Internal Advisor Support and Research •Serve as an internal escalation and research resource for the Contact Center’s Special Loan Advisors, providing guidance and resolution support on complex commercial mortgage servicing matters. •Conduct complex loan-level, operational, and transactional research to support advisor inquiries and escalated account issues. Qualifications: •The ideal candidate will have •3 to 5 years of experience in commercial mortgage servicing, business purpose lending, loan servicing operations, or a related financial services environment •, along with a demonstrated ability to research, analyze, and resolve complex servicing issues. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!