Hiring: Commercial and Sales Operations Lead Company: Crane Company Location: Cuyahoga County, OH Job Posted Time: 2026-09-17 13:59:51 Employment Type: Contract Target Skills & Keywords : Microsoft Office, Risk Management, Salesforce About the job Experience: •5 years of progressive experience in commercial operations, sales operations, pricing, proposals, contracts, business management, or a comparable B2B environment, including experience leading cross-functional programs or teams. Required Skills: •Commercial and Sales Operations Leadership - Lead the Commercial Operations, Sales Operations, and Customer Care operating rhythm. Build the processes, standards, systems, and infrastructure required to enable a high-performing sales organization and consistent execution across Inquiry-to-Order (ITO) and Order-to-Remittance (OTR). •Forecasting and Planning - Lead orders estimates and related commercial inputs for all planning sessions. Establish forecast assumptions, review pipeline quality and conversion, identify upside and risk, and provide leadership with clear actions to improve predictability and performance. •Customer and Partner Frameworks - In partnership with the Contracts Manager, support strategic frame agreements and commercial arrangements with customers, channel partners, and other strategic partners, balancing growth, customer requirements, margin, execution burden, compliance, and long-term risk. •Team Capability and Cross-Functional Enablement - Develop training curricula and reference materials across Commercial Operations and Sales. Coach teams on pricing, proposal quality, risk parameters, contract structures, negotiation frameworks, CRM discipline, and operating processes. •Systems, Data, and Decision Support - Own and influence CRM data quality, commercial dashboards, standard reporting, and analytical tools. Convert data into clear insights, decisions, and actions for Sales and business leadership. •Travel - Travel based on business and customer requirements. Qualifications: •Relevant Experience - Minimum of 5 years of progressive experience in commercial operations, sales operations, pricing, proposals, contracts, business management, or a comparable B2B environment, including experience leading cross-functional programs or teams. •Commercial and Contract Capability - Demonstrated ability to structure and support complex proposals and agreements, assess commercial risk, interpret customer terms, and convert contractual commitments into executable business requirements. •Leadership - Proven ability to establish operating discipline, influence across functions, resolve difficult internal and external issues, and deliver measurable improvement without relying solely on direct authority. •Analytical and Financial Acumen - Strong capability in pricing, margin analysis, forecasting, pipeline performance, metrics, and decision support. •Program Execution - Excellent project-management, process-improvement, problem-solving, prioritization, and schedule-management skills, with the ability to manage multiple deadlines and complex stakeholder requirements. •Communication - Exceptional written and verbal English communication skills, including the ability to present concise recommendations, risk positions, and executive-level updates. •Systems - Proficiency with Salesforce.com or an equivalent CRM, Microsoft Office tools, dashboards, and commercial analytics applications. •Export-Control Eligibility - This role requires access to export-controlled data and technical information. Access may be restricted under applicable U.S. export-control laws and company authorization requirements. •Industry Experience - Experience supporting industrial, energy, aerospace, nuclear, engineered-product, or other technically complex markets. •Trade Compliance - Familiarity with ITAR, EAR, sanctions, and export-control implications for contract obligations, customer commitments, technical-data access, and execution. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!