Hiring: Command Center Supervisor (NIGHTS) Company: Core Scientific Location: Austin, TX Job Posted Time: 2026-09-10 11:32:50 Employment Type: On-site Target Skills & Keywords : Confluence, Microsoft Office, Quality Assurance, Slack About the job Experience: •5 years of relevant, Data Center support experience required. Required Skills: •Lead real-time command center operations to ensure uptime, incident response effectiveness, and operational continuity across all monitored environments •Serve as the operational lead for Command Center Specialists by providing subject matter expertise, enforcing operational policies and procedures, and maintaining real-time awareness of data center activities, incidents, and critical events across all environments •Oversee shift operations, workload balancing, escalation management, and staff performance during critical events •Coordinate with cross-functional teams during security incidents, emergency events, crisis response activities, investigations, and facility access operations to ensure timely communication, operational continuity, and adherence to established emergency response procedures •Participate in a rotating 24/7 on-call schedule to provide leadership support, operational escalation management, and incident coordination during critical events or after-hours operations •Support business continuity and disaster recovery operations during planned and unplanned events •Lead, mentor, and supervise Command Center Specialists by providing operational guidance, performance coaching, and ongoing skills development to ensure high-quality incident response and operational execution •Lead onboarding, training, and continuous development initiatives to improve team performance, operational readiness, and technical competency Qualifications: •Associate degree in related fields of study OR 5 years of relevant, Data Center support experience required. •Previous leadership, supervisory, or team lead experience in a 24/7 operational environment required •In-depth knowledge of data center infrastructure, HPC operational requirements, critical facility dependencies, and site configurations required •Understanding of ITIL service delivery concepts, preferred. •Excellent Computer Skills with Proficiency in Microsoft Office products •Strong analytical, organizational, and leadership communication skills with the ability to effectively communicate across operational and management teams •Strong decision-making skills with the ability to prioritize and respond effectively during high-pressure operational events •Demonstrated capacity to manage multiple priorities and operational escalations in a fast-paced 24/7 environment •Effectively listen to, understand, clarify, and resolve the concerns and issues raised by co-workers and leadership •Demonstrated ability to lead teams during high-pressure operational events and emergency situations Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!