Hiring: Collaboration Engineer Company: Heartland Business Systems Location: West Des Moines, IA Job Posted Time: 2026-09-03 10:17:26 Employment Type: Full-time Target Skills & Keywords : Zoom About the job Experience: •6 months to 1 year in a technical related field, internship, or equivalent •At least one year in a technical related field •Solid functional working knowledge of one of the following Collaboration solutions (Cisco On Prem and/or Webex, Zoom Calling, Microsoft Teams Voice) Required Skills: •The Collaboration Engineer will develop, implement, and support collaboration related services and solutions for consulting clients. Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution. •Work as a member of the HBS Collaboration Team that provides consultative and proactive project support to HBS’s account base. Contribute to and impacts the assigned customer accounts positively. •Collaborate across multiple internal teams to ensure successful and timely delivery of the scope of work. •Contribute to product selection, configuration standards, and best practices and educate the sales team members on these products and services to enhance the sales process. •Provide support, maintenance, and administration for HBS’ customers. •Work in a team atmosphere between regional and virtual practices while at all times maintaining a professional and respectful demeanor. •Provide time estimates and project scopes for systems related projects. •Maintain current vendor/industry specific certifications and stay current on new products and solutions. Qualifications: •Accountability - Ability to accept responsibility and account for his\her actions. •Adaptability - Ability to fit into a changing environment. •Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition. •Decision Making - Selecting an effective course of action while controlling resources and expenditures. •Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. •Ethical - Ability to be guided by the company’s accepted principles of moral conduct. •Organized - Ability of an individual to be structured and methodical in working skills. •Persistence - Ability to continue in a course of action in the face of adversity. •Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge. •Associates degree, equivalent certifications or equivalent work experience Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!