Collaboration Engineer

Heartland Business Systems - Springfield, MO

Hiring: Collaboration Engineer Company: Heartland Business Systems Location: Springfield, MO Job Posted Time: 2026-09-02 17:56:56 Employment Type: Full-time Target Skills & Keywords: Collaboration Solutions, Cisco On-Prem, Webex Calling, Zoom Calling, Microsoft Teams Voice, CCNA, CCNP, CCA-V, VCA-DCV, MCA, MS-721, Consulting, Project Support, Product Selection, Configuration Standards, Customer Relationship Management Experience: - Required: 6 months to 1 year in a technical related field, internship, or equivalent - Preferred: At least one year in a technical related field - Preferred: Experience working as a consultant Required Skills: - Working knowledge of one of the following Collaboration solutions: Cisco On Prem and/or Webex, Zoom Calling, Microsoft Teams Voice - CCNA or Equivalent - Ability to develop, implement, and support collaboration related services and solutions for consulting clients - Strong customer-focused relationship building to identify business challenges and develop specifications and requirements - Ability to collaborate across multiple internal teams for successful and timely delivery of scope of work - Contribute to product selection, configuration standards, and best practices - Provide support, maintenance, and administration for customers - Provide time estimates and project scopes for systems related projects - Maintain current vendor/industry specific certifications and stay current on new products and solutions - Meet annual billable hour goal as defined by HBS Qualifications: - Associates degree, equivalent certifications or equivalent work experience - Preferred: Bachelor's Degree or equivalent education/certifications - Preferred certifications: CCNP, CCA-V, VCA-DCV, MCA, Microsoft Teams Voice Certification (MS-721), Zoom Competencies, Cisco Webex Calling Professional - Competencies: Accountability, Adaptability, Ambition, Decision Making, Detail Orientated, Ethical, Organized, Persistence, Technical Aptitude Compensation: Not specified Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!