Hiring: Cloud Technical Program Manager Company: Entrust Location: Shakopee, MN Job Posted Time: 2026-09-10 12:53:18 Employment Type: Contract / Remote Target Skills & Keywords : AWS, Agile, Azure, CI/CD, Change Management, ELK Stack, GCP, Grafana, IaC, Product Management, Program Management, R, Regulatory Compliance, Risk Management, SIEM, SOC 2, SaaS, Splunk, Stakeholder Management About the job Experience: •8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs •At least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs Required Skills: •Vendor/Partner Coordination: Act as the primary liaison between the organization and the cloud managed services provider, ensuring alignment on SLAs, deliverables, roadmaps, and escalation processes. •Cross-Functional Program Management: Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams to ensure unified execution. •Operational Excellence: Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring across the platform. •Security & Compliance Oversight: Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and partner teams. •Release & Deployment Governance: Oversee and report on the end-to-end release lifecycle, coordinating between R&D and the managed service partner to ensure timely and reliable deployments. •Stakeholder Communication: Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones. Facilitate operational review meetings with internal and partner leadership. •Global Scalability: Support the expansion of the cloud platform to additional regions and product lines, ensuring governance models, SOWs, and operational playbooks scale effectively. •Transition & Reversibility Planning: Own the planning and execution of service transition activities, including onboarding, knowledge transfer, and reversibility/exit strategy development. Qualifications: •Proven experience managing third-party/vendor relationships in a managed services or outsourced operations model •Strong technical understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, Infrastructure-as-Code (IaC), and containerization technologies •Deep familiarity with SRE practices, incident management, change management (CAB/CCB), and SLA/SLO governance •Operational familiarity with FinOps practices, cloud cost optimization, and spend governance •Background in security-sensitive industries (financial services, payments, identity management) •Exceptional stakeholder management and communication skills, with the ability to influence across engineering, security, product, legal, and executive leadership •PMP, PgMP, or similar program management certification; ITIL or cloud certifications (AWS Solutions Architect, Azure Administrator) are a plus •Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience) •Cross-functional leadership and influence without authority Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!