Hiring: Cloud Operations Administrator III Company: Jenzabar Location: United States Job Posted Time: 2026-09-10 13:28:11 Target Skills & Keywords : Docker, Kubernetes, PowerShell, Python, Root Cause Analysis, SQL, SQL Server, T-SQL About the job Experience: •4-6 years experience in a cloud or systems administration role •6 years experience in a cloud or systems administration role Required Skills: •Perform advanced troubleshooting for complex cloud issues including priority 1 incidents, service failures, performance-related issues, and escalations from cross-functional teams •Perform test and production upgrades on hosted systems for applications in the Jenzabar One ecosystem •Participate in cross-functional collaboration with other business units to assist hosted customers •Provide root cause analysis, detailed incident reports, and post-mortem analysis for resolved issues •Help drive process improvement for business processes within Cloud Services, automation of tasks, etc. •Provide excellent customer support for cloud-related incidents •Provide SQL Server support in configuration (e.g. Maintenance Plans, SQL Agent Jobs, dbmail, etc.) troubleshooting (e.g. Jenzabar One-delivered objects, general performance issues, etc.), and T-SQL scripting •Actively facilitate and support Jenzabar One application stack Qualifications: •Demonstrated capacity to work 2nd shift EST hours •Bachelor's Degree in Computer Science, IT, or related field, or equivalent practical experience •Advanced knowledge of cloud technologies, networking, automation tools, and security •Operational familiarity with one or more scripting languages (e.g. T-SQL, PowerShell, Python) •Expert troubleshooting skills and the ability to solve complex cloud-related problems •Knowledge of DevOps practices, containerization technologies (e.g. Docker and Kubernetes), cloud solution training/certifications, etc. are desirable •Demonstrated capacity to work independently and in a team •Demonstrated capacity to assist in onboarding and mentoring junior staff members under the direction of Cloud Services Leadership •Excellent communication skills and attention to detail. Must be able to explain complex technical concepts to non-technical stakeholders Compensation: •$66,000 - $78,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!