Hiring: Clinical Services Manager (MCS) Company: DaVita Kidney Care Location: Indianapolis, IN Job Posted Time: 2026-09-10 11:08:09 Employment Type: On-site Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint, Root Cause Analysis About the job Experience: •2 years (3 yrs. Preferred) Nephrology Experience •2 years of employment •Minimum 2 years (3 yrs. Preferred) Nephrology Experience Required Skills: •Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes. •Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards. •Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns. •Attend and actively participate in meetings, providing coaching to struggling teams and visiting facilities in person as needed. •Complete action plans with team members, focusing on clinical drivers and patient safety concerns. •Clinical Outlier Support •Partner cross-functionally with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching. •Provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles. Qualifications: •Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively •Bachelor’s degree in associated field •Basic understanding of state and federal regulations and requirements •Current license as RN or RD •Current driver’s license, reliable transportation, and vehicle insurance in the state of residence. •CNN or CSN, Bonet Certification within 2 years of employment •Regional travel up to 75% of the time •Availability for evening and weekend work as needed Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!