Hiring: Clinical Service Desk Senior Associate (Remote) Company: NTT DATA North America Location: Fargo, ND Job Posted Time: 2026-09-03 07:43:02 Employment Type: Remote Target Skills & Keywords : Accessibility, R, Segment About the job Experience: •4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education) •1 year of technical troubleshooting experience Required Skills: •Demonstrate a service philosophy in all interactions with clinicians and colleagues •Effective communication and interpersonal skills •Proficient typing and English language skills (both verbally and in writing) •Strong listening capabilities to fully understand caller’s needs / requests •Exceptional ability to work optimally in a fast-paced environment •This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment. •This position may also be eligible for incentive compensation based on individual and/or company performance. •NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. Qualifications: •Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education) •Minimum of 1 year of technical troubleshooting experience •High school diploma or equivalent required Compensation: •$34,387 - $56,188 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!