Hiring: Clinical Lab Automation Systems Support Specialist - LTG Company: Diasorin Location: Philadelphia, PA Job Posted Time: 2026-09-10 10:24:03 Employment Type: Remote About the job Experience: •3+ Years 3–7+ years of experience in clinical lab automation, medical devices, or advanced field service roles required •3+ Years Strong hands-on diagnostic skills across mechanical, electrical, software, and network components required •3+ Years Scientific knowledge is sufficient to support assay behavior, workflow design, and laboratory performance discussions required •3+ Years Experience working in or supporting clinical laboratories. preferred Required Skills: •Perform installation, configuration, calibration, verification, and repair of all company instrumentation and automation platforms •Serve as the on-site expert for complex mechanical, electrical, software, and IT interface issues •Conduct preventive maintenance, system upgrades, and instrument performance evaluations •Ensure detailed, compliant documentation of all service activities •Troubleshoot assay- or workflow-related issues and provide scientific training •Serve as the primary contact for customer complaints involving company instrumentation •Lead investigations, documentation, and resolution using strong interpersonal skills •Understand system integration across automation, middleware, LIS, and robotics Qualifications: •10% Local Travel between two sites •Diasorin is committed to building a workplace where people feel empowered to contribute ideas, take ownership, and grow their careers. We believe diverse perspectives strengthen innovation and help us deliver meaningful impact for patients and customers worldwide. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!