Hiring: Clinical Application Specialist (AS) – GI Ultrasound (Radiology) - Central Florida Company: United Imaging - North America Location: Orlando, FL Job Posted Time: 2026-09-12 14:01:32 Employment Type: On-site Target Skills & Keywords : Credentialing, Elasticsearch, Microsoft Office, Project Management About the job Experience: •3–5 years of clinical experience as a registered Diagnostic Medical Sonographer. •Demonstrated expertise in advanced General Imaging and OB/GYN applications, including 3D/4D imaging. •Understanding of AI-enabled ultrasound workflows and their clinical and operational benefits. •Excellent presentation, communication, and interpersonal skills. •Strong customer consulting and relationship-building abilities. Required Skills: •Serve as the clinical expert and trusted advisor for United Imaging's ultrasound portfolio, delivering an exceptional end-to-end customer experience throughout the product lifecycle. •Drive clinical adoption, workflow optimization, and long-term utilization of ultrasound solutions to maximize customer satisfaction and loyalty. •Assess customer education needs and deliver tailored clinical training that enables users to achieve optimal clinical and operational outcomes. •Serve as the primary clinical resource for customer inquiries and escalations, ensuring timely resolution in collaboration with internal teams. •Capture and communicate Voice of the Customer (VOC) insights to support continuous product improvement and enhanced customer experience. •Sales & Commercial Support •Partner with Account Executives and Modality Managers to support territory growth through clinical expertise, product demonstrations, and strategic customer engagement. •Provide pre-sales and post-sales clinical support to help achieve territory revenue, order, and market share objectives. Qualifications: •Coordinate and deliver on-site clinical education for new system installations, software upgrades, advanced applications, and new technologies. •Partner with customers, Customer Support Engineers, and Project Management to ensure successful implementation and adoption of new systems and upgrades. •Deliver high-quality customer education that promotes confident system utilization and achievement of clinical objectives. •Support new product training initiatives and provide onsite clinical assistance for service-related customer needs. •Ensure all customer training, documentation, and follow-up activities are completed in accordance with company quality standards and established timelines. •Partner cross-functionally with Sales, Service, Marketing, Operations, and Product teams to deliver a seamless customer experience. •Participate in territory planning, opportunity reviews, and cross-functional meetings to align customer priorities and business objectives. •Partner with internal stakeholders to coordinate installations, upgrades, and ongoing customer support activities. •Share customer feedback, competitive insights, and market trends to influence product development, marketing strategies, and business initiatives. •Foster collaborative relationships across the organization to support customer success and continuous improvement. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!