Hiring: Clinic Supervisor Primary Care Company: Optum Location: Seattle, WA Job Posted Time: 2026-09-11 17:58:00 Employment Type: Full-time Target Skills & Keywords: Clinical Supervision, Staff Management, Primary Care, Medical Assistant (CMA), Clinical Compliance, Patient Satisfaction, ICD-10, CPT Coding, Quality Improvement, Medicare Advantage, Performance Management, Workflow Planning, Microsoft Word/Excel, Empanelment, Resource Allocation Experience: - 2+ years as a certified medical assistant in a clinic setting - 2+ years of clinical lead or staff management experience Required Skills: - Proven ability to work independently, lead and motivate staff - Knowledge of organization policies and procedures - Intermediate to advanced Microsoft Word and Excel skills - Knowledge of ICD-10 and CPT coding - Medical supply management and performance management techniques and practices - Reliable transportation and excellent attendance Qualifications: - Provide supervision to department staff; work independently and collaborate with Practice Manager on clinical issues - Assist in recruiting and retaining talented staff; ensure proper training, resource allocation, and develop standards to monitor and evaluate staff performance - Implement and maintain clinical and business policies and procedures - Ensure patient satisfaction within the clinic site and resolve patient issues - Ensure strict adherence to policies/procedures related to clinical compliance and Standard Work development and maintenance - Analyze metrics weekly relating to patient satisfaction, access, and achievement of quality goals; develop and implement operational changes based on metrics - Monitor, manage, and ensure provider and clinic empanelment is accurate - Educate staff and providers on monthly metrics, glide paths, goals, and areas for improvement - Contribute to the development of short and long-term site workflow planning and ensure plans are executed - Achieve clinical and business compliance and licensures for labs, staff, and regulatory requirements - Oversee safety functions in clinics and ensure completion of safety training and proper orientation for new employees - Coordinate, supervise, and maintain accountability for the daily activities of clinic support - Supervise medical assistant staff in clinic setting and work alongside the team during short staffing to ensure continuity in patient care Preferred Qualifications: - Certified Medical Assistant experience - Experience working with Medicare advantage care population - Experience with quality reports/familiarity with quality improvement work - Understanding of patient rooming workflows, referrals, and provider task support - Proven excellent leadership skills including solid communication (written and verbal) and interpersonal skills - Proven ability to gather, analyze, and evaluate data of patient satisfaction Compensation: - Salary range: $60,200 - $107,400 annually - Comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits subject to eligibility requirements) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!