Hiring: Clinic Area Lead, Florida Company: Neko Health Location: Miami, FL Job Posted Time: 2026-09-10 12:03:49 Employment Type: On-site Target Skills & Keywords : Embedded Systems, Stakeholder Management About the job Experience: •Ensure each clinic consistently delivers a seamless, premium member experience aligned with Neko Health's service standards and brand promise. •Lead regional initiatives to elevate service quality based on member feedback, NPS insights, and frontline observations, iterating playbooks in real time as you learn. •Foster a hospitality-driven culture where empathy, professionalism, and precision define every member interaction — and where that culture is embedded through training, not just expectation. •Oversee the physical and experiential standards of all clinics — ensuring consistency in ambiance, cleanliness, and overall presentation across a growing portfolio. •Partner with Lead Doctors to build and uphold Neko's clinical quality standards in the US context — ensuring adherence to federal and state regulatory requirements from the ground up. Qualifications: •Proven experience in a senior operational leadership role (Area Director, Regional Director, District Leader, General Manager or equivalent) within a premium, consumer‑facing, multi‑site environment such as premium healthcare‑adjacent, wellness, fitness or technology‑enabled services with physical operations/stores. •Demonstrated capacity to be based and/or local travel distance to Miami as this role will be based onsite. •Demonstrated success implementing and embedding established operating models, standards, and playbooks across multiple locations — driving adoption through leadership, coaching, and accountability rather than documentation alone. •Strong track record leading clinic‑level or site‑level leaders, with the ability to build capability, reinforce culture, and translate standards into consistent day‑to‑day execution. •Proven financial and operational acumen, including ownership of regional KPIs, budgets, and P&L performance in a scaling context. •Demonstrated capacity to balance strategic perspective with hands‑on execution, particularly during periods of growth, new site openings, and organisational change. •Exceptional communication and stakeholder management skills, with confidence operating in a matrixed, fast‑moving organisation across central and regional teams. •Comfort leading through ambiguity and change, with a bias toward action, continuous improvement, and disciplined execution. Compensation: •$196,875 - $240,625 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!