Hiring: Client Support Specialist Company: Payarc Location: Greenwich, CT Job Posted Time: 2026-09-16 20:43:36 Target Skills & Keywords : Microsoft Excel About the job Required Skills: •We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time. •Provide exceptional technical support and customer service to our partners and merchant clients. You will serve as a key point of contact, assisting customers with troubleshooting, issue resolution, and providing clear, professional communication throughout each interaction. •This position reports directly to the Client Engagement Manager. •Independently assist merchants and partners with payment-related inquiries, technical issues, and account support needs, including transaction processing, authorizations, batching, settlement, and deposits. •Configure and support payment solutions, including payment terminals, online payment methods, and related integrations. •Provide professional and knowledgeable customer service to clients through phone, email and chat interactions. •Partner cross-functionally with internal teams to investigate, escalate, and resolve complex technical issues. •Develop a strong understanding of company processes and departmental functions to effectively support client needs. Qualifications: •High School Degree Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!