Hiring: Client Support Specialist Company: First Stop Health Location: Chicago, IL Job Posted Time: 2026-09-11 13:00:44 Employment Type: Remote Target Skills & Keywords : Salesforce About the job Experience: •3–5 years in a technical support, customer support, or client services role. Required Skills: •First Stop Health offers a comprehensive benefits package that includes various health and medical coverage options, dental and vision coverage, disability and life coverage, making healthcare easily accessible. For those that choose to waive medical coverage a monthly medical waiver allowance will be provided. •Serve as the first responder for issues coming through our “single front door” for client, broker, and internal stakeholder inquiries. •Investigate, troubleshoot, and resolve issues efficiently, ensuring a positive service experience •Collaborate cross-functionally with other departments, when needed, to facilitate efficient issue resolution •Maintain a high standard of professionalism and responsiveness in all communications •Manage multiple tickets and requests simultaneously, prioritizing based on urgency and impact •Contribute to the development of best practices and process enhancements. •Document all client interactions, issues, and resolutions for continuous improvement and knowledge sharing Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!