Client Support Manager

Callahan & Associates, Inc. - Washington DC-Baltimore Area

Hiring: Client Support Manager Company: Callahan & Associates, Inc. Location: Washington DC-Baltimore Area Job Posted Time: 2026-09-09 19:50:50 Target Skills & Keywords : Chef, HBase About the job Required Skills: •Support client workflows and communications, demonstrating professionalism and executive presence in every interaction. •Conduct client interviews and use critical thinking and sound judgment to identify key themes, underlying concerns and meaningful insights. •Develop client-facing presentations, program summaries, survey reports and other deliverables, synthesizing interview and survey findings into clear, actionable information. •Prepare meeting agendas, document key decisions and discussion points and track follow-up actions for internal and client-facing meetings. •Support survey administration and analysis, including preparing charts, tables, data summaries and client-ready reports. •Coordinate research and contribute to reports, client materials and the development of internal practice knowledge. •Lead cross-functional project teams without direct authority, influencing through expertise, sound judgment and relationship-building. •Collaborate with internal stakeholders to support operational readiness and alignment ahead of client engagements. •Identify process gaps and inefficiencies and help drive continuous improvement based on client feedback, internal assessments and industry best pra Compensation: •$75,000 •$82,000 Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!