Hiring: Client Success Specialist | Hybrid – Chicago Company: e.biT Consulting Location: Schaumburg, IL Job Posted Time: 2026-09-15 12:34:15 Target Skills & Keywords : ClickUp, Salesforce About the job Experience: •2 years' experience in client success, account management, or a related client-facing role •At least 2 years' experience in client success, account management, or a related client-facing role Required Skills: •Serve as a liaison and trusted advisor to an assigned portfolio of clients •Actively facilitate and support Technical Account Managers •Develop a deep understanding of client business objectives and align company solutions to support those goals •Proactively manage client relationships through regular communication, performance reviews, and strategic planning sessions •Monitor client utilization, engagement, and satisfaction levels, identifying risks and opportunities for improvement •Partner cross-functionally with internal departments, including Sales, Product, Development, Operations, and Support, to address client needs and deliver timely, effective solutions •Facilitate client onboarding, training, and education to ensure seamless adoption of products and services •Respond to client inquiries, resolve issues, and escalate concerns as necessary to ensure a high standard of service delivery Qualifications: •High school diploma Compensation: •$55,000 - $65,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!