Hiring: Client Success Principal Consultant Company: Fractal Location: New Jersey, United States Job Posted Time: 2026-09-10 07:38:44 Employment Type: Full-time Target Skills & Keywords : AWS, Azure, GCP, MLOps, R About the job Experience: •25 years, Fractal has helped enterprises apply advanced analytics and AI to improve decision‑making at scale. •15+ years of experience delivering and growing analytics and AI programs for Fortune 500 life sciences clients •7+ years of consulting experience in life sciences •7+ years leading AI initiatives, including GenAI, for large enterprise clients •Over 25 years, Fractal has helped enterprises apply advanced analytics and AI to improve decision‑making at scale. Required Skills: •Pharma AI Principal Consultant in •Own delivery and growth for Fortune 50 pharma accounts, driving $10M+ in annual consulting and delivery revenue •Lead large, multi‑program AI and GenAI initiatives, including field force transformation, omnichannel analytics, next best action, content tagging, patient services, and field force copilot solutions •Partner closely with the Global Pharma Practice Head and India delivery teams across AI, MLOps, LLMOps, cloud engineering, and analytics •Ensure strong client outcomes and satisfaction, with a target NPS of 75+ •Serve as the primary senior client contact, managing executive relationships, escalations, and complex stakeholder environments •Develop and execute account plans aligned to client priorities, including QBRs, MBRs, and joint business plans •Represent Fractal’s full portfolio across AI, engineering, design, behavioral science, and pharma analytics Qualifications: •In-depth knowledge of cloud platforms (AWS, Azure, or GCP) and enterprise AI delivery •Proven commercial judgment with the ability to connect client challenges to business outcomes •Demonstrated ability to lead large, cross‑functional teams through influence •Comfortable operating in ambiguous, fast‑moving environments •Strong written and verbal communication skills •Hands‑on experience with proposals and executive‑level client presentations •Willingness to take ownership, learn from mistakes, and contribute beyond defined responsibilities Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!