Hiring: Client Success Partner I Company: SMC³ Location: Peachtree City, GA Job Posted Time: 2026-09-10 14:52:32 Target Skills & Keywords : REST, SOAP About the job Experience: •3 years of relevant experience; LTL experience required. Required Skills: •The Client Success Partner I role plays a critical role in ensuring current and new SMC3 customers derive maximum value from SMC3 products and services. This position supports customer onboarding, API integrations, product adoption, customer communications, and ongoing customer success initiatives across the commercial lifecycle. •The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar. •Own customer and Alliance Partner onboarding and integrations from kickoff through go-live, including customer coordination, progress tracking, proactive follow-up, issue resolution, and go-live readiness activities. •Conduct client-facing product demonstrations, onboarding sessions, integration walkthroughs, and customer meetings that clearly communicate the value of SMC3 products and services. •Collect, validate, configure, and maintain customer-specific onboarding and integration data while ensuring accurate customer configurations and successful implementation outcomes. •Troubleshoot onboarding and integration issues, coordinate resolution efforts with internal teams, and maintain clear communication with customers throughout the implementation lifecycle. •Track and manage implementation milestones, testing progress, customer responsiveness, project risks, action items, and projected timelines to support successful customer delivery. •Maintain accurate documentation of customer communications, implementation activities, meeting recaps, project updates, and onboarding progress within CRM and support systems. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!