Client Success Manager
Nexxen - Greater Chicago Area
Hiring: Client Success Manager Company: Nexxen Location: Greater Chicago Area Job Posted Time: 2026-09-12 10:46:41 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint, Salesforce About the job Experience: •2+ years in a client-facing account management or operations role within a DSP, SSP, media agency, or publisher Required Skills: •As a Client Success Manager, You Will Drive •Serve as the primary post-sale contact for a portfolio of managed service and programmatic advertiser accounts, building deep, trust-based relationships that drive retention and growth •Diagnose client needs and develop tailored strategies that generate measurable results and incremental revenue for Nexxen •Onboard new clients through platform demos, training sessions, and ongoing education on Nexxen's offerings and deal capabilities •Support quarterly regional growth goals through proactive upsell and cross-sell activity grounded in data and performance insights •Campaign & deal management •Own end-to-end campaign delivery across managed service and PMP channels; including setup, launch, pacing, optimization, and performance reporting against KPIs •Manage the full PMP deal lifecycle: deal setup, targeting configuration, implementation best practices, QA, and ongoing troubleshooting Qualifications: •Proven track record managing programmatic campaigns across CTV, online video, and/or display •Strong analytical mindset with the ability to translate data into actionable narratives •Excellent communication skills, able to explain technical concepts clearly to both clients and internal teams •Highly organized with proven ability to manage competing priorities in a fast-paced environment •Proficiency in Excel (pivot tables, large datasets) and PowerPoint •Operational familiarity with Salesforce, ad servers, brand safety, and verification platforms •For information about how we handle your personal information please view our •Applicant and Candidate Privacy Notice •Important Notice from Nexxen: Your Safety Matters •Nexxen Fraud Alert and Notice: Protect Yourself from Impersonation and Fraudulent Activity Compensation: •$75,000 - $95,000 / year •In support of pay transparency and equity, the minimum and maximum full-time annual base salary for this role is $75,000 - $95,000 Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!