Hiring: Client Success Manager Company: NetGain Technologies, LLC Location: Chattanooga, TN Job Posted Time: 2026-09-10 11:20:54 About the job Required Skills: •As a Client Success Manager at NetGain, you will serve as a trusted advisor to business leaders. Your role is to build strong relationships, understand client goals, coordinate the right internal resources, and ensure our clients receive exceptional value from their partnership with NetGain. •You do not need to be an engineer. Our technical experts provide the technical depth. Your focus is understanding the client's business, facilitating solutions, and helping clients achieve their goals through technology. •Build Trusted Client Relationships •Serve as the primary point of contact for assigned clients, developing strong relationships with business leaders and key stakeholders. •Maintain a regular cadence of communication to understand client goals, challenges, and overall satisfaction. •Lead client onboarding and manage the overall client experience from implementation through renewal. •Coordinate internal resources to ensure clients receive timely support and exceptional service. •Conduct Executive Business Reviews (EBRs) and help clients align technology investments with business objectives. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!