Hiring: Client Services Representative (Pharmacy Technician) Company: Liberty Software Location: Grapevine, TX Job Posted Time: 2026-09-11 12:59:34 Target Skills & Keywords : Financial Planning About the job Experience: •2 years of customer service experience required •Minimum 2 years of customer service experience required Required Skills: •Serve as the primary contact for incoming calls and tickets from pharmacy clients •Diagnose and resolve customer issues efficiently •Escalate complex cases to Technical or Account Management teams when needed •Accurately document all interactions and actions in tracking software •Deliver exceptional customer service in every client engagement Qualifications: •Healthcare call center or independent pharmacy experience preferred •Certified Pharmacy Technician (CPhT) certification is a plus but not required •Professional, friendly, and patient demeanor essential •Excellent verbal and written communication skills, able to engage all client levels — from pharmacy owners to clerks •Strong multitasking, organizational, and time management skills •Detail-oriented with strong typing and documentation abilities •Excellent listening and critical thinking skills •Solid basic computer skills and proven ability to quickly master new software applications •Occasional after-hours and Saturday shifts required •100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost Compensation: •100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!