Hiring: Client Services Representative Company: REPAY - Realtime Electronic Payments Location: Bettendorf, IA Job Posted Time: 2026-09-03 10:54:43 Target Skills & Keywords : Microsoft Excel, Salesforce About the job Experience: •3+ years in Customer Service or Account Management focused role Required Skills: •Keep system user documents up to date and help clients with their user set-ups for multiple systems. •Learn how to create ‘cases’ for production questions and report requests from clients •Learn Basic Risk and chargeback functions to assist clients with questions •Learn and be the back-up for Risk Dashboard training •Learn the 1099K procedures that take place each year •Assist in card brand change projects each April and October •May be required to perform other related duties as assigned •Effectively manage client inquiries including billing, utilization of systems, research requests and enablement of new functionality via phone, email, or CRM case Qualifications: •REPAY’s core values are Excellence, Passion, Innovation, Respect, and Integrity. Compensation: •Competitive benefits and rewards package •Our employees’ futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!